Utilize geographical and aplhabetical resources to provide customers and users of your netwrok with necessary information. May hanlde emergency situations and broadcasts as well as assisting customers with special requests. They also provie refunds in case of netwrok damage or bad connections.\
Interests
Sits neat and tidy individuals who prefer working with data and detail. Also open to
direct line of authority likes to follow various rules and procedures.
Tasks in this Profession
Make emergency mass messages
type, send, and proofread mail
Monirto, and if needed, intervene in automated systems
calculate manetary reats for long distance calls
provide assistance for consumers with special requests
suggest and locate alternate locations, spellings, persons, etc.
SKills Needed
Active listening/speaking
Reading comprehension
Social Perceptiveness
Active Leaning
TIME MANAGEMENT
Knowledge/Education Required
Sometimes, an Associate's or Bachelor's degree may be required, but for the most part, no formal training is required.
The following areas of knowledge are commonly used in this profession:
English language
Telecommunications
Media
Transportation
Clerical
Training/Education
Training/Educational Programs
Receptionist
- public relations, organization, social interaction
Customer Service
- customer problems and or inquireries
Job Description
Utilize geographical and aplhabetical resources to provide customers and users of your netwrok with necessary information. May hanlde emergency situations and broadcasts as well as assisting customers with special requests. They also provie refunds in case of netwrok damage or bad connections.\Interests
Sits neat and tidy individuals who prefer working with data and detail. Also open todirect line of authority likes to follow various rules and procedures.
Tasks in this Profession
suggest and locate alternate locations, spellings, persons, etc.
SKills Needed
Active listening/speaking
Reading comprehension
Social Perceptiveness
Active Leaning
TIME MANAGEMENT
Knowledge/Education Required
Sometimes, an Associate's or Bachelor's degree may be required, but for the most part, no formal training is required.
The following areas of knowledge are commonly used in this profession:
English language
Telecommunications
Media
Transportation
Clerical
Training/Education
Training/Educational Programs
Receptionist
- public relations, organization, social interaction
Customer Service
- customer problems and or inquireries
Wages
Entry Level Workers: around $32,600 anually
Experienced Level Workers: $48,170 anually
Outlook
This job is looked down upon as a least favorable occupation.By 2012m the profession openings will drastically decrease.
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